The editorial office handles enquiries about formulations, ingredient sourcing, batch documentation, and general correspondence. Responses dispatched within two working days.
Monday — Friday
09:00 – 18:00
Responses within 2 working days
To request a certificate of composition or third-party analysis result for a specific batch, include the batch code printed on the base label of the container (format: Q[Q]-[YY]-IRA[REF]) and the formulation reference number in your message.
Questions about ingredient origin, supplier geography, or supply-chain documentation are welcome. The editorial team maintains a supplier register updated per production cycle and can provide summary documentation on written request.
The Iralenov editorial team does not provide individual nutritional guidance. For personal dietary advice, we recommend consulting a qualified nutrition professional. General enquiries about the formulation range, ingredients, and serving guides are answered by the editorial team.